Tech Phone Support and information from Petro owner of Machinetoolhelp.com.
13 years experience working for CNC machine Tool Distributers in Service and Automation as well as a 2 Year Industrial Mechanic Degree.
Primary background is in CNC repair and troubleshooting as well as CNC automation.
Tech phone support billing rate=$30 per half hour, $30 minimum charge billed on the half hour.
Primary Tech support Skills
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Fanuc based controls
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Mitsubishi based Controls
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Electrical troubleshooting
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Mechanical repair
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Hydraulic & pneumatic troubleshooting
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Ladder / PLC diagnostic troubleshooting
OEM/ Factory trained experience with the following CNC Machine Builders
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Mori Seiki
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Brother
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Excel
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Kuraki
Experience with the following CNC machine builders
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Daewoo
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Mazak
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Johnsford
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Mitsubishi
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Kuraki
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NTC
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Okuma Howa
CNC Automation
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Interface indexer or troubleshooting
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Interface Light curtains or troubleshooting
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Interface hydraulic clamping systems
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Interface tool breakage detection
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Electrical circuit design/wiring
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General design
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Ladder logic troubleshooting or writing
and more......
No CNC programming support available! however if you are trying to determine if its a machine issue or a programming issue we can help.
You can call first to run your problem by me to see if I may be able to help you. If I feel I cannot help you or have not pointed you in the right direction after you have paid we will gladly refund your money. Phone support also greatly depends on the knowledge of the engineer talking to our support tech as well. We are not responsible for any damage at which may occur as a result of information received from us or your actions performed for this service.
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